How we collect your personal data, how we keep it secure, and the circumstances in which we use it — all explained here in plain language.
In brief: GalaxySports never sells your information. We only collect what is necessary to provide our services, and it is stored with the highest level of security.
Why GalaxySports Created This Policy
Welcome to GalaxySports' Privacy Policy. We understand that when using a betting platform, the biggest question on most people's minds is — "Is my data safe?" This privacy policy was created to give an honest and thorough answer to exactly that question.
This policy applies to the GalaxySports website (galaxysports.app), mobile application, and all related services. By creating or using an account on our platform, you are deemed to have accepted this privacy policy.
We have written this policy in plain, simple language so it is easy to understand without legal jargon. However, for any legal purposes, the English version shall be considered the authoritative text.
What Information Is Collected from Registration to Transactions
GalaxySports only collects information that is genuinely necessary to provide our services. We never ask for personal data we don't need.
| Data Type | Example | Why It's Required |
|---|---|---|
| Identification Information | Full name, date of birth | Age Verification & KYC |
| Contact Information | Mobile number, email | Account Verification & Support |
| Identity documents | NID, Passport | KYC Verification & Withdrawal Approval |
| Financial Information | Mobile Banking Number | Payment Processing |
| Device Information | IP address, device model | Security & Fraud Prevention |
| Usage History | Betting history, login logs | Service Improvement & Dispute Resolution |
We collect data both directly and automatically
GalaxySports collects information in two ways:
Direct Collection: Data is collected directly from you when you fill in a registration form, upload KYC documents, contact support, or complete a promotional form.
Automatic Collection: Certain information is collected automatically while you browse — such as your IP address, browser type, page visit times, and device type. This data is used to improve site security and performance.
Please Note: We never collect or store your password or payment PIN. That information stays entirely with you.
How We Use the Information We Collect
GalaxySports uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below:
GalaxySports never sells your data to third parties for advertising or uses it for unrelated commercial purposes.
How Your Information Is Kept Secure
GalaxySports uses industry-leading technology to protect your data. Multiple layers of security are in place to prevent cyberattacks and unauthorized access.
That said, no organization can guarantee 100% security over the internet. We strongly encourage you to use a strong password and never share your login credentials with anyone.
How Cookies Are Used on the Website
GalaxySports uses cookies on its website to improve site functionality and make your experience smoother. Cookies are small text files stored in your browser.
You can disable cookies through your browser settings, though some site features may not function properly as a result. GalaxySports does not use third-party advertising cookies on its site.
What You Can Request from GalaxySports
Every GalaxySports member has certain fundamental rights over their own data. We respect those rights and make them easy to exercise:
You can view what personal information we hold about you at any time.
You may request corrections to any inaccurate or outdated information.
You can request that your data be deleted, provided there is no legal obligation requiring us to retain it.
You can request that we stop using your data for a specific purpose.
You can request a copy of your data in a readable, portable format.
You always have the right to opt out of marketing communications.
To exercise these rights support@galaxysports.appto send us an email. We will respond within 30 business days.
Data Retention and Deletion Policy
GalaxySports does not retain your data longer than necessary. However, certain information must be kept for a set period for security and legal reasons:
Once the retention period expires, your data is securely and permanently deleted.
We're here to help with any privacy-related concerns
If you have any questions, complaints, or requests regarding this privacy policy, please contact our data protection team:
We aim to resolve all privacy-related requests within 30 business days. For urgent matters, please reach out via live chat.
GalaxySports may update this Privacy Policy from time to time. You will be notified by SMS or email before any major changes take effect. The date of the latest update is displayed at the top of this page.
Why GalaxySports Is a Trustworthy Guardian of Your Data
Every transaction and piece of personal data you share is protected by the same encryption used by banks. 256-bit SSL is virtually impossible to break, even under a cyberattack.
SSL 256-bitGalaxySports never sells your data to third parties — not even for advertising. That's our commitment, and it's not just on paper; it's built into our technical infrastructure.
Zero-Sale PolicyYou can request to view, correct, or delete your data at any time. GalaxySports responds to all requests within 30 days.
Full ControlOnly a small number of authorised staff within GalaxySports can access your sensitive data. Every access is logged and reviewed on a regular basis.
Minimum AccessGalaxySports follows international data protection standards. Regular external security audits ensure we stay on track.
GDPR CompliantWe believe a privacy policy shouldn't be just for lawyers. That's why GalaxySports has written this in plain, straightforward language so every member can understand it.
Fully in BengaliWhat members want to know about privacy and using the platform
Your data is secure, your bets are safe — register now.