GalaxySports Terms & Conditions — Full Bengali Version

Please read these terms before using our platform. They are written in plain language so everyone can understand.

Last Updated: January 1, 2026
18+ Age Limit

You must be at least 18 years old to use GalaxySports. Accounts found to belong to minors will be closed immediately.

One Account Policy

Only one account per person is permitted. Opening multiple accounts is considered a violation of our terms.

Secure Payments

Secure transactions via bKash, Nagad, and Rocket. Deposit and withdrawal policies are transparent and governed by clearly written terms.

Transparent Bonus Terms

The wagering requirements for every bonus are communicated upfront. There are no hidden rules — GalaxySports keeps everything transparent.

Important: By creating an account or using GalaxySports, you confirm that you have read and agreed to these Terms & Conditions. Please take a moment to read them carefully before you get started.

1

General Terms & Introduction

GalaxySports (hereinafter referred to as "we", "the Platform", or "the Site") is an online Sports Betting and casino service provider. These terms and conditions apply to the use of the GalaxySports website and mobile application.

All registered members are required to comply with these terms and conditions. If you disagree with any part of them, please refrain from using GalaxySports.

  • GalaxySports reserves the right to update these terms and conditions at any time.
  • Members will be notified in advance by email or SMS of any significant changes.
  • Continued use of the site after any changes have been made will be considered acceptance of the updated terms.
  • In the event of any discrepancy between the Bangla and English versions of these terms, the Bangla version shall prevail.
2

Account Registration & Management

To create an account on GalaxySports, you must meet a few basic requirements. These are in place to protect every member and maintain the integrity of the platform.

  • Age Requirement: You must be at least 18 years old to open an account. Registering with a false date of birth will result in the account and all funds being forfeited.
  • One Account: No individual may hold more than one account. If multiple accounts are found linked to the same mobile number, device, or household address, all of them will be closed.
  • Accurate Information: You must provide your correct name, mobile number, and date of birth when registering. Inaccurate information will cause issues during KYC verification and may result in withdrawal delays.
  • Account Security: Keep your password private. Do not share your account. Placing bets on someone else's account is strictly prohibited.
  • KYC Verification: Before making a withdrawal, you will need to verify your identity using a national ID card or passport.

Once KYC verification is complete, future withdrawals will be processed faster. We recommend completing verification before your first withdrawal.

3

Deposit & Payment Methods

GalaxySports makes it easy to deposit using Bangladesh's most popular mobile banking methods. The following rules apply to all deposits:

Method Minimum Max/Day Processing Time
BKash৳ 200৳ 50,000Instant
Nagad৳ 200৳ 50,000Instant
Rocket৳ 200৳ 30,000Instant
Bank Transfer৳ 1,000৳ 2,00,0001–3 Hours
  • Deposits must be made from a mobile number registered in your own name. Deposits sent from someone else's number may not be credited to your account.
  • GalaxySports does not charge any deposit fees. However, your mobile banking operator may apply their own charges.
  • If a deposit does not appear in your account within 30 minutes, please contact support with your transaction ID.
  • Suspicious transactions are investigated as part of our anti-money laundering measures, and accounts may be temporarily suspended where necessary.
4

Withdrawal Policy & Timelines

A few conditions must be met to withdraw your winnings from GalaxySports. These are in place to prevent fraud and keep member funds secure.

  • KYC Required: Identity verification must be completed before your first withdrawal.
  • Minimum Withdrawal: ৳500.
  • Using the same method: Withdrawals must be made to the same mobile number used for the deposit.
  • Processing Time: Typically 15 minutes to 2 hours. Bank transfers may take up to 1 business day.
  • Bonus Wagering: Winnings derived from bonuses can only be withdrawn after the wagering requirements have been met.
  • Weekly Limit: The maximum weekly withdrawal for standard members is BDT 5,00,000. VIP members are eligible for higher limits.

Tips for faster withdrawals: You'll receive your funds fastest with a verified KYC status and by using bKash or Nagad. Processing may take slightly longer between 12:00 AM and 6:00 AM.

5

Bonus & Promotion Terms

GalaxySports offers a variety of bonuses and promotions. Each offer comes with its own terms, which are stated in the offer details. Some general bonus policies are outlined below:

  • Welcome Bonus: New members receive a 100% bonus on their first deposit. This is a one-time offer with a 5x wagering requirement.
  • Wagering Calculation: A 5x wagering requirement on a ৳100 bonus means you must place a total of ৳500 in bets.
  • Eligible Markets: Bonuses generally apply to bets with minimum odds of 1.50. Cashed-out bets may not count toward wagering requirements.
  • Bonus Validity: Every bonus has a set expiry period. In most cases, it must be used within 7–30 days of being issued.
  • Abuse Prevention: Any attempt to abuse bonuses — such as covering both sides of the same bet — will result in the bonus and any associated winnings being voided.
  • GalaxySports's Rights: We reserve the right to modify or cancel any promotion at any time.
6

Betting Rules & Market Policy

The following rules apply at all times when placing bets on GalaxySports. They are in place to ensure fair play and transparency:

  • Bet Confirmation: Once you click the "Confirm Bet" button, your bet cannot be changed or cancelled.
  • Odds Changes: Odds in live betting can change at any moment. The odds displayed at the time of confirmation are final.
  • Match Cancellation: If a match does not start or is not concluded within the scheduled time, GalaxySports reserves the right to refund the stake.
  • Maximum Payout: A maximum payout limit applies per match. This limit varies depending on the market.
  • Odds Error: If clearly incorrect odds are posted, GalaxySports reserves the right to void the result of the affected bet.
  • Match Fixing: If there is any suspicion of match-fixing or betting based on insider information, GalaxySports will investigate and may withhold winnings pending the outcome.
7

Responsible Betting Commitment

GalaxySports believes betting is entertainment — not an addiction. That's why responsible gaming is our top priority.

  • Limit Setting: Members can set their own daily, weekly, or monthly deposit limits directly from their account.
  • Cooling-Off: You can pause your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion: If you need a long-term break from betting, full self-exclusion is available.
  • Age Verification: Age verification may be requested on any account where there is reasonable doubt.

For more details Responsible Gaming Visit the page.

8

Privacy & Personal Data Protection

GalaxySports treats the protection of members' personal data as its highest priority.

  • Your name, mobile number, address, and payment details are never sold or shared with third parties.
  • All data is secured with 256-bit SSL encryption.
  • Information may be disclosed to authorities when required by law.
  • For more details, visit our Privacy Policy Read.
9

Reasons for Account Suspension or Closure

GalaxySports reserves the right to temporarily suspend or permanently close any account for the following reasons:

  • If you register with false information or breach any of our terms.
  • Running multiple accounts or allowing others to use your account.
  • Misusing the bonus system.
  • Attempting to disrupt or interfere with the normal operation of the site.
  • If there is suspicion of money laundering or fraud.

Before closing an account, GalaxySports will generally give the member an opportunity to provide an explanation. However, in cases of serious violations, action may be taken without prior notice.

10

Changes to Terms & Contact

GalaxySports may update these terms and conditions — in part or in full — at any time. When changes are made:

  • For major changes, members will be notified by SMS or email at least 7 days in advance.
  • Minor updates will be published on the site's Terms & Conditions page along with the date of revision.
  • Continuing to use the site after any changes takes effect means you have accepted the updated terms.

If you have any questions about these terms or anything else, please get in touch with our support team: support@galaxysports.app

Core Principles of GalaxySports

Our Terms, Summarised in Plain Language

Transparent Transactions

Every deposit and withdrawal is recorded in your transaction history. GalaxySports charges no hidden fees.

Fair Betting

Odds are set impartially for all matches. No bettor or team receives preferential treatment.

Quick Resolution

GalaxySports aims to resolve all complaints within 48 hours. Complex cases may require a more thorough investigation.

Licensed

GalaxySports is licensed by an international gaming authority and operates under regular audits.

Frequently Asked Questions

The most frequently asked questions from members about payments and support

GalaxySports supports all three major mobile banking services in Bangladesh: bKash, Nagad and Rocket. Bank transfers are also accepted. The minimum deposit via bKash and Nagad is ৳200, and ৳200 via Rocket as well. Withdrawals are fastest through bKash and Nagad — typically processed within 15 minutes to 2 hours. Any new payment methods added will be announced on the promotions page.

GalaxySports Support Team 24 hours a day, 7 days a week is available. Ways to reach us: through the site's Live Chat (typically within 5 minutes), or by email support@galaxysports.app Replies within 24 hours, with direct WhatsApp support for VIP members. Assistance is available in both Bengali and English. For technical or payment issues, having your transaction ID or a screenshot ready will help us resolve things faster.

Agree to the Terms? Get Started Today

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